Please read these FunderPro Futures General Terms & Conditions (“GTCs” and/or the “Agreement”) carefully. By accessing or using this Website or the Services or otherwise agreeing to these GTCs, you understand and agree to be bound by these GTCs and acknowledge that you may waive certain rights. If you do not agree, you should not use the Services, unless you fully understand and accept these terms.
1.1 These GTCs govern your (hereinafter “you”, “your”, or the “Client”) rights and obligations related to the use of the Services provided by FunderPro Ltd, a company registered under the laws of the Republic Malta, registered with the Malta Business Registry under registration no. C 104558 and registered address at ST Business Centre Balluta, Level 4, 196, Triq Censu Tabone, St. Julian’s, Malta (“FunderPro” and/or the “Company”), whether accessed through funderprofutures.com or otherwise.
1.2 By registering on the Website or using the Services you enter into a contract with the Company for the provision of the selected Services. The GTCs form an integral part of this Agreement, and by accepting them, you consent to them.
1.3 None of the Services provided to You by the Company constitute investment services under applicable laws. The Company does not offer, nor does it accept any guidance, instructions, or advice on how to perform transactions while using the Services. None of the Services constitute investment advice or recommendations. Employees, staff or representatives of the Company are not authorized to provide investment advice or recommendations. Should any information or statement of any employee, staff, or representative of the Company be interpreted as investment or financial advice or recommendation, the Company explicitly disclaims that this is investment or financial advice or recommendation and shall not be held liable.
1.4 Your personal data is processed in accordance with the Privacy Notice. https://funderprofutures.com/privacy-notice/
2.1 The definitions and rules of interpretation in this clause apply to these GTCs:
2.2 “Client” means the user of the Services;
2.3 “Dashboard” means the platform accessible upon registration, and the client portal, including but not limited to the account and trading performance details;
2.4 “Economic Calendar” refers to the upcoming schedule of events, data, releases, and announcements that may affect financial markets;
2.5 “FunderPro Futures Evaluation Phase” and/or “Challenge” means the assessment process by the Company, where the Client must meet specific profit targets and comply with predefined risk management rules within a simulated trading environment. Successful completion of the FunderPro Futures Evaluation Phase is required to qualify for participation in the FunderPro Futures Funded Phase, subject to the completion of the KYC process;
2.6 “FunderPro Futures Funded Phase” means the stage where a Client is successful (both in FunderPro Futures Evaluation Phase and KYC), and obtains access to a funded account, as outlined in section 11 below;
2.7 “Funded Trader Service Agreement” means the agreement signed between a Client who has successfully passed a Challenge and completed the KYC process, in order to join the FunderPro Futures Funded Phase;
2.8 “Know Your Client (KYC)” means the due diligence process to verify the Client’s identity after successfully passing the FunderPro Futures Evaluation Phaseand before joining the FunderPro Futures Funded Phase;
2.9 “Service(s)” means the service(s) provided by the Company as described in clause 4.1 below;
2.10 “Trading Platform” means an electronic interface provided by a third party through which the Client performs simulated trading;
2.11 “Website” means funderprofutures.com
3.1 During registration on the Website, you must provide your full legal name and residential address as these appear in your government-issued identification and proof of residence. The Company will verify your identity after you successfully pass the Challenge. In case of any inconsistencies between the account name and any identification document, the Company reserves the right to refuse a funded account or cancel the payout.
3.2 The Services are available only to individuals over the age of eighteen (18) who reside in jurisdictions where the Services are permitted. By registering on the Website, you confirm that you are at least 18 years old. If you are under the age of 18, you are not allowed to use the Services.
3.3 The Client must ensure that all information provided to the Company through the registration or order form, the Dashboard, or any other means is complete, accurate, and up to date. If there are any changes to the Client information, the Client must notify immediately the Company and update the data in the Dashboard. The Client is solely responsible for ensuring that all data provided during the registration is accurate and up to date, it is at the Company’s discretion to conduct checks on an ongoing basis if and whenever is required.
3.4 You agree to access the Services only from countries where they are available and comply with all applicable laws. You understand that certain countries may have restrictions prohibiting access to or use of the Services.
3.5 The Company may refuse, restrict, or terminate Services if: (i) you are subject to international sanctions, (ii) you have a financial crime-related criminal record, or (iii) you reside in a prohibited jurisdiction. You are responsible for ensuring compliance with your jurisdiction’s laws. You may refer to the Frequently Asked Questions (“FAQs”) for a list of prohibited jurisdictions.
3.6 You acknowledge that if you provide an identification number, tax identification number, or similar information in the registration form or Dashboard, or if you register as a legal entity, you will be considered an entrepreneur (trader) under these GTCs. As such, consumer protection provisions under these GTCs or applicable law will not apply to you.
4.1 The Services offered by the Company include instruments for simulated trading on financial markets, analytical tools, training and educational materials, access to the Dashboard, and other supplementary services. These Services, which also encompass the purchase of new challenges and access to the FunderPro Futures Funded Phase, may vary in scope, including the analytical tools provided (“Services”). The Services can be accessed through the Dashboard or applications offered by the Company or third-party entities.
4.2 Simulated trading during FunderPro Futures Evaluation Phase uses real financial market data. You acknowledge that any trading carried out through the Services is not real but simulated. The funds provided for simulated trading are purely fictional and you have no right to keep or use these funds outside of the Services. You acknowledge that these fictitious funds cannot be used for actual trading, and you will not receive payment for these funds. During your FunderPro Futures Evaluation Phase, you will not receive any compensation or profits based on the results of your simulated trading nor you will be responsible for covering any losses incurred during simulated trading.
4.3 You can access the Services through the Website by completing the appropriate registration form. After registration, you will receive an email with the login details for the Dashboard.
4.4. You request access to the Services of your choice by submitting the registration form. The Company will immediately confirm receipt of your order request via email. The order is completed and/or access is provided to you upon acceptance of these GTCs and payment of the fee. If you meet the conditions of the respective Challenge which are available on the Website (www.funderprofutures.com), you will then be eligible to pass to the next phase, which may be phase 2 if applicable or access directly to the FunderPro Futures Funded Phase, depending on the account type you have selected.
4.5 The account type that you select when placing an order will also determine the next phase. This selection cannot be changed once made. The options for the account types offered by the Company can be found at https://funderprofutures.com/how-it-works/.
4.6 Each Challenge and account type is subject to its own specific rules, and restrictions applicable to one Challenge or account type will not apply to a new order of a different Challenge.
4.7 You are responsible for securing the necessary hardware, software (including third-party software for the Trading Platform), internet access, and an updated web browser at your own cost. The Company does not guarantee compatibility with specific hardware or software.
4.8 You acknowledge that Trading Platform providers are independent entities with their own terms and privacy policies, which you must read, understand, and comply with before submitting the registration form.
4.9 If the Client places an excessive number of orders within an unreasonable timeframe, the Company may issue a warning via the Dashboard, email, or telephone as a precaution against potentially harmful activity. If the behavior continues, the Company may suspend further order processing. If deemed a material breach under section 8, appropriate actions will be taken. The Company has sole discretion to define unreasonable behavior and its limits.
4.10 You are allowed a maximum of five (5) active FunderPro Futures Funded Phase accounts. If you already have five (5) active funded accounts and successfully pass another Challenge, the new account will be placed in a queue. It will be upgraded to a funded account if you breach one (1) of your existing five (5) active funded accounts.
5.1 Access to FunderPro Futures Evaluation Phase is subject to payment of a subscription fee, including any other applicable fees, if any, that the Client needs to pay to participate in the Challenge (the “Fee”). By subscribing, the Client agrees to monthly billing of the provided payment method for the subscription amount. Unless the Client cancels the subscription through the Dashboard before the next billing cycle, charges will continue automatically. If no active account exists at the time of re-billing, a new account will be created automatically. If the Fee is not paid, the Company will attempt to collect the subscription amount. If payment cannot be processed using the provided payment method, the account and access will be terminated permanently. The account will not be retrievable, even if the Client later wishes to pay the Fee after the failed payment or canceled subscription.
5.2 The Fee for the Challenge varies based on the selected account type, which can be found in the link in clause 4.5. and depends on the amount of the initial capital, the degree of the acceptable risk, and the parameters that must be fulfilled so that the Challenge is successful.
5.3 The Company reserves the right to change the Fee, terms, and rules of the Challenges at any time, including those for successful completion. The Company has sole discretion in determining these terms. Individual discounts and other benefits cannot be combined unless explicitly stated otherwise by the Company.
5.4 The Company offers a fourteen (14) day refund policy for initial purchases of accounts. To qualify for a refund, you must not have used or taken any action on the account. Refund requests must be submitted within fourteen (14) days of purchase by contacting the Support team at [email protected]. Any requests for refunds will not be accepted after the fourteen (14) day period.
5.5 If you fail to cancel your subscription and receive a new, unused account, you have the right to request a refund within seventy-two (72) hours from the date the new account is issued. Refund requests made after this seventy-two (72) hour period will not be processed.
5.6 You may cancel your subscription at any time. If you cancel, your account will remain active for thirty (30) days from the date of purchase. If you complete the Challenge within this thirty (30) day period, you will still qualify for the FunderPro Futures Funded Phase. Once a subscription is canceled, it cannot be reversed, and the account duration will not be extended. Ensure you are ready to complete the Challenge before canceling, as no extensions will be granted beyond the thirty (30) day period.
5.7 The Client is not entitled to a refund of the Fee in the following, non-exhaustive, instances:
5.7.1 if the Client fails to request a refund within the time frame specified in clause 5.4;
5.7.2 if the Client fails to cancel the subscription within the time frame specified in clause 5.5;
5.7.3 if the Client terminates the use of the Services, either prematurely or otherwise;
5.7.4 if the Client requests the deletion of the Dashboard at any time by sending an email to [email protected]. Such a request for deletion shall be considered a request for termination of the Services and these GTCs. Please note that the processing of data in such instance is conducted in accordance with clause 1.4 and the Company’s Privacy Notice;
5.7.5 if the Client is provided with a 100% discount on the Fee regardless of whether they pass the challenge or not;
5.7.6 if the Client violates these GTCs.
5.8 If the Client files an unjustifiable complaint regarding a paid fee or disputes the Fee with their bank or payment service provider (such as through chargeback services, dispute services, or similar services) and requests a cancellation, annulment, or refund, the Company reserves the right, at its own discretion, to cease providing the Services to the Client and refuse any future provision of the Services.
5.9 The Company retains the right to alter the fees and parameters of the Services at any time, including the parameters for their successful completion. The changes will be communicated to you in advance through and Dashboard and or via email as per the provisions of section 17.
6.1 The Fee is in USD or other currencies listed on the Website. If you choose a different currency, the Fee for the selected challenge will be converted using the payment provider’s rates as displayed to you before confirming payment. You acknowledge that payments in other currencies will use the provider’s exchange rate at the time, and you are responsible for any exchange premiums.
6.2 All taxes are included in the Fee. If the Client is an entrepreneur such a Client must comply with their tax obligations and pay any
applicable taxes or fees.
6.3 The Fee can be paid via any available payment method option offered by the Company and can be found on the Website.
6.4 Payments via credit/debit card or express methods are processed instantly. Clients are responsible for payment provider fees and must ensure full payment of the Fee.
7.1 Each Challenge is unique. Unless the Company grants an exception, Clients cannot transfer or combine initial capital, Challenge rules or parameters, data, or other information between the Challenges.
7.2 Access to the Dashboard and Trading Platform is secured by Client login data, which must not be shared. If the Client is a legal entity, it may grant access to authorized employee(s) or representative(s). The Client is responsible for all activities that are performed through the Dashboard or Trading Platform. The Company will not be liable for any misuse or consequences caused by the Client.
7.3 The Company may perform maintenance or upgrades, causing service disruptions or outages without prior notice, and such activities may temporarily degrade the quality of the Services or result in a partial or complete outage of the Services. Service interruptions or degradation do not warrant refunds or credits. The Company is not liable for Dashboard or Trading Platform unavailability, damage, or loss of data uploaded, transferred, or saved by the Client.
8.1 These GTCs commence with the Client’s first use of the Services and remain effective as long as the Client uses the Services.
8.2 Clients can request termination for each Challenge through the Dashboard. Such termination ends the contract, and revokes access to the respective Challenge, including the Dashboard and Trading Platform. No refunds or reimbursements will be provided by the Company to the Client for the Fee paid.
8.3 Any unauthorized use of the Services will be deemed a material breach of these GTCs. The Company, in its sole discretion, may terminate your password, account, or use of the Services if you breach or otherwise fail to comply with these GTCs. If the Service is suspended, whether for non-payment or any other reason, in order to reinstate the Service, you must re-subscribe to the Services and pay the Fee.
8.4 If the Client violates any of the provisions of these GTCs, the Company reserves the right to terminate, restrict or revoke access to some or all Services, including the Dashboard and Trading Platform, without prior notice or compensation.
9.1 During the Challenge, the Client may perform trading activity, unless breaching any of the terms in section 10. The Client agrees to follow ethical standards and guidelines, including but not limited to risk management rules, and any additional restrictions set by the chosen Trading Platform.
9.2 You agree that information about the demo trades you conduct on the Trading Platform may be available to the Company. You give the Company your permission to share this information with individuals or entities that are a part of its group or are somehow connected to it. You also give the Company and these individuals or entities permission to use this information as they see fit. You acknowledge that these actions may be taken automatically without additional authorization from you, including without the need for further consent, consultation, or approval, and that you are not entitled to any payment or other compensation for the Company’s use of the data.
9.3 The Company acknowledges that your demo trading does not constitute investment advice, and you reserve the right to cease your demo trading at any time.
9.4 The Company is not responsible for the accuracy or any interruptions, delays, or issues with market information displayed on the Trading Platform or your Dashboard.
10.1 Significant releases and events. It is your responsibility not to open position(s) for the associated symbols, as listed hereunder, two (2) minutes prior as well as two (2) minutes after the Economic Calendar release(s). However, you may hold or close a position that was opened before the abovementioned timeframe. Furthermore, it is also your responsibility to be aware of when the restricted Economic Calendar release(s) are taking place. The Economic Calendar can be found at dashboard.funderprofutures.com/EconomicCalendar.
10.2 Trades executed on prices that are demonstrably off-market prices shall be cancelled and any and all profits and losses generated by them annulled. Additionally, colluding to exploit opposite positions is prohibited, and any and all profits and losses generated by such prohibited practice will be annulled.
10.3 The wrongful or fraudulent use of hedging strategies, such as holding opposite positions in different accounts either alone or with other traders, is strictly prohibited. If the Company determines that you have engaged in such practices, you will be considered in material breach of the challenge rules or the FunderPro Futures Funded Phase, and the related positions will be immediately closed.
11.1 Upon payment of the Fee, the Client will be sent the necessary login details for the Trading Platform via email or through the Dashboard.
11.2 As a consumer, it is acknowledged that upon opening the first demo trade, the Company is explicitly requested to fulfill the Services prior to the expiration of the withdrawal period, affecting the right to withdraw from the contract as elaborated in section 15.
11.3 If the Client successfully meets the conditions of the Challenge, the Company will determine the Challenge as successful and will make KYC process available to the Client.
11.4 The Company does not have to evaluate the Challenge if the Client has not closed all trades.
11.5 Failure to adhere to the Challenge conditions will result in an unsuccessful Challenge, denying the Client subsequent FunderPro Futures Funded Phase access for that particular Challenge.
11.6 If the Client is successful in the Challenge and successfully completes the Know Your Client process, the Client will be offered a Funded Trader Service Agreement by the Company, in its sole discretion to participate in the FunderPro Futures Funded Phase whereas the Client will be able to provide trading services on behalf of the Company using the Company’s own capital. The terms, conditions, and agreement between the Client, who participates in the FunderPro Futures Funded Phase, and the Company, will be governed by an agreement separate to these GTCs.
11.7 The Company may, in its sole discretion, decide to copy the simulated trades the Client makes within the FunderPro Futures Funded Phase into the live market. Where the Company places trades into the live market, the Company does this independently in the name of FunderPro Ltd, in order to generate sufficient profits to make any payouts, or the Company will simply settle any payouts from the Company’s own funds. For the avoidance of doubt, the Client will never be provided with access to the live market through the use of the Services, and any settlement of payouts is in the Company’s sole and absolute discretion.
12.1 All elements of the Website and its Services, including the Dashboard, its design, texts, graphics, icons, images, and multimedia components, (the “Content”) are protected under copyright laws and other legal regulations and are owned by the Company or the Company’s licensors, including but not limited to, Trading Platform providers. You are granted limited, non-transferable, revocable permission to use the Content for personal purposes only. Ownership remains with the Company or its licensors.
12.2 All trademarks, logos, trade names, and identifying marks are owned by the Company or its licensors and cannot be used by the Client.
12.3 The Client agrees to act fairly and with integrity in fulfilling their contractual obligations, avoiding actions that may harm the Company’s reputation or legal interests.
12.4 Other than the specific rights outlined in these GTCs, the Company does not extend any additional rights to you regarding the Services and other Content. Your use of the Services and other Content must be strictly in accordance with these GTCs.
12.5 When accessing the Services and other Content, the following is prohibited:
12.5.1 to use any tools that may adversely affect the operation of the Website and Services or that would be intended to take advantage of errors, bugs, or other deficiencies of the Website and Services;
12.5.2 to circumvent geographical or any other technical restrictions;
12.5.3 to make copies or back-ups of the Website and other Content;
12.5.4 to reverse-engineer, decompile, disassemble or otherwise modify the Website and other Content;
12.5.5 to sell, rent, lend, license, distribute, reproduce, spread, stream, broadcast, or use the Services or other Content beyond permitted purposes;
12.5.6 to use automated means to view, display or collect information available through the Website or Services; and
12.5.7 to use any other tools or means the use of which could cause any damage to the Company.
12.6 The provisions of this section do not limit your non-excludable consumer rights under law.
13.1 You acknowledge that the Services are provided “as is” with all their errors, faults, and shortcomings, and you accept that using them is your sole responsibility and solely at your own risk. The Company disclaims any legal, contractual, or implicit warranties of any sort, including but not limited to quality, merchantability, suitability for a particular purpose, and non-infringement of any rights, to the maximum extent permitted by law.
13.2 The Company is not be liable for any damages, including indirect, incidental, special, punitive, or consequential, such as lost profits, data loss, personal or non-monetary harm, or property damage, arising from the use of the Services, reliance on any tool, functionality, information, or third-party products, services, or applications that the Client may use in connection with the Services. To the maximum extent permitted by applicable laws, the Company disclaims any statutory, contractual, express, and implied warranties of any kind, including any warranty of quality, merchantability, fitness for a particular purpose, or non-infringement of any rights. In the event that the Company’s liability is established in connection with the operation of the Website or provision of the Services by a court of justice or any other competent authority, this liability shall be limited to the amount equivalent to the fee paid by the Client for the Services that caused the loss.
13.3 The Company reserves the right to modify, change, replace, add, or remove any elements and functions of the Services at any time without any compensation.
13.4 The Company is not responsible and cannot be held liable for Service failure due to force majeure events, including but not limited to technical issues, natural disasters, war, and pandemics, legal obligations, or public directives.
14.1 All communications from the Company will be delivered via the Dashboard or email.
14.2 Clients must direct all communications to the Company’s Support team at [email protected].
14.3 The contract language is English. Translations in other languages are provided for convenience only, with the English version being the legally binding text.
15.1 You reserve the right to withdraw from these GTCs without providing a reason within fourteen (14) days of its execution. PLEASE NOTE THAT IF YOU BEGIN PERFORMING DEMO TRADES BEFORE THE FOURTEEN (14) DAY PERIOD, YOU FORFEIT THIS RIGHT TO WITHDRAW FROM THESE GTCs.
15.1.1 For clarity, and as per clause 5.4 of these GTCs, you may request cancellation and a fee refund during the fourteen (14) days following your initial subscription if your account remains inactive, meaning no trade orders have been placed, up to the date of your cancellation request, as per clause 17.2.
15.2 To withdraw, please send an email to [email protected] within the specified timeframe. The Company will refund all fees without undue delay and no later than fourteen (14) days after your withdrawal, using your original payment method.
16.1 If the Services fail to meet agreed standards or are not provided, you may exercise your rights regarding defective performance. The Company does not provide any guarantee for the quality of the Services. You must notify us of any defect promptly by sending an email to [email protected]. You may request defect remediation or an explanation. If the defect cannot be resolved, you may withdraw from the contract or request a reasonable discount, which may be provided by the Company, at the Company’s sole discretion.
17.1 The Company may amend these GTCs periodically. Any material changes will be communicated to you in advance via the Dashboard and/or email. You will have the opportunity to review the revised terms and either accept them or terminate your agreement if you disagree with the changes.
18.1 The Company is committed to resolving any complaint you may have as quickly as possible. To file a complaint, please send an email to [email protected].
19.1 These GTCs are governed by the laws of Malta. The Client agrees that the courts of Malta shall have exclusive jurisdiction to resolve any disputes or claims arising from or related to these GTCs including non-contractual disputes or claims.
19.2 Clause 19.1 does not limit consumers’ rights under the mandatory laws of their relevant EU Member State or any other applicable jurisdiction.
20.1 These GTCs constitute the entire agreement between you and the Company, superseding all prior verbal or written agreements related to the subject matter.
20.2 Nothing in these GTCs is intended to limit any legal claims set out elsewhere in these GTCs or arising from the applicable law. If the Company or any third party authorized thereto does not enforce compliance with these GTCs, or delays exercising its rights under these GTCs, can in no way be construed as a waiver of any right or claim.
20.3 The Company may assign claims arising under these GTCs to a third party without your consent. Clients are not permitted to transfer or assign their rights, obligations, or receivables under these GTCs to any third party.
20.4 If any provision of these GTCs is deemed invalid, void, or unenforceable, the remaining provisions will remain fully effective and unaffected.
20.5 By accepting these GTCs, the Client acknowledges and accepts all potential risks after careful assessment.
The Company is committed to providing fair, consistent service while respecting the rights of both Clients and employees. The Company strives to create a safe working environment for its employees and ensure the business operates efficiently for all users.
All individuals who interact with the Company, including clients, potential clients, affiliates, and others, are expected to engage respectfully via email, chat, telephone, or other communication channels. The Company recognizes that some individuals may face difficulties expressing themselves or communicating under stress or anxiety.
The Company does not tolerate abusive or threatening behaviour. This includes aggression, offensive language, or actions that intimidate or harm staff. Such behaviour can involve threats or physical violence, personal verbal abuse, derogatory remarks, deliberate provocation, inflammatory statements, or unsubstantiated allegations. Any actions that may cause staff to feel threatened or uncomfortable are unacceptable.
Unreasonable demands that hinder the Company’s ability to serve others may also result in restricted access to the Services. Examples of unreasonable demands include insisting on immediate responses or demanding interaction with specific staff members, making excessive calls, emails, or online chats, or raising unrelated or repeatedly changing concerns. Additionally, unreasonable persistence, such as refusing to accept decisions, repeatedly contacting multiple staff members about the same issue, or revisiting resolved cases, will not be tolerated.
The Company reserves the right to restrict access to its services or terminate accounts immediately if the behaviour negatively impacts the Company’s reputation, the safety or well-being of the staff, or the effective operation of the services. This policy ensures a respectful environment for all and promotes efficient service delivery.
FunderPro Ltd. is a company registered under the laws of the Republic of Malta with registration number C 104558 and registered address at Triq Ċensu Tabone, 196, ST Balluta Business Centre, Level 4, St. Julians, Malta, (“the Company”). The Company does not provide any of the investment services listed in the First Schedule of the Investment Services Act, Chapter 370 of the laws of Malta, is not a broker, and does not accept deposits. Read more.
